Mediation and conflict consultation

Would you like to solve a conflict?
  • Because the success of a project is otherwise in jeopardy?
  • Because the motivation amongst employees is decreasing due to the conflict – even resulting in employees handing in their notice and becoming sick?
  • Because the conflict should not be argued out in front of customers, in other words, in public?
  • Because you have experienced that legal steps involve considerable follow-up costs with an uncertain outcome?
  • Because disciplinary measures rarely ensure lasting peace?
  • Because it is clear to you that a mutual, amicable agreement saves time and money in the long term?
  • Because you are willing to find a solution together with the other side, even given a tense situation?

In an initial free phone consultation we can clarify with you whether mediation – intervention through a professionally trained, neutral third party – is suitable for your particular conflict, or if instead individual consultation, leadership coaching, supervision or team development would be preferable.

Mediators support conflicting parties in clarifying the interests and needs underlying their often hardened positions. In this way the range of possible solutions widens; solutions emerge that could not be seen beforehand by the involved parties. Thus mediation leads to the lasting settlement of a conflict, clarification of relationships, and even an improved culture of conflict. Through professional facilitation, mediators ensure that a disagreement is worked through in a constructive, solution-oriented manner. They handle all information as strictly confidential.

Conflict consultation follows the basic approach and principles of mediation. In many conflicts changes and ideas for solutions can initially only be approached or implemented on one side. If a conflict can be looked at from the perspectives of all the various involved actors, there is a much greater likelihood of coming up with realistic and workable solutions.